Roche Diagnostics France informs the Users that it collects no information about them when using the Gluci-Chek App, except for potential processing of statistical and crash reporting data both mentioned below.
The User is informed and understands that the Gluci-Chek App permits recording their own data such as blood glucose tests, insulin doses, data transferred from the blood glucose meter or another compatible device to the Application. The User is aware that Roche Diagnostics France cannot collect or process any data, in particular personal details regarding the User or any other person whose data is entered in the Gluci-Chek App by the User, except for the cases mentioned below.
In such context, the User acknowledges that he is solely responsible for recording, processing and using the information he enters, under its sole control and direction, into the Gluci-Chek App, and agrees to take any sensible precautions, in particular in terms of secure access to their equipment/mobile device, so that said information cannot be accessed by unauthorized third parties. In no case, shall Roche Diagnostics France be responsible for access by such third parties to such data entered in the Gluci-Chek App.
Roche Diagnostics France offers User the ability – under consent – to pair Gluci-Chek App with the Mallya device, that automatically collects injection data (dose, date, hour) and transfers it in real time to the App through the Bluetooth® technology. To carry out the pairing action, permission to access the User's location needs to be requested (solely for Android User). The purpose is to enable Mallya to be detected through Bluetooth®. This access is only necessary to the pairing action from a technical point of view, and Roche Diagnostics France will never exploit nor keep this location data. The User’s consent is required because the Bluetooth® MAC address could be disclosed to Bluetooth® relays (phones, antennas) located in proximity.
When using the Mallya device, the data collected is insulin delivery data, namely: selected dose, date of issue, time of delivery. The data collected is stored in the internal memory of the Mallya device. The Mallya device incorporates appropriate technical security measures to preserve the security and confidentiality of the data in order to, amongst others, prevent it from being distorted, damaged, disclosed and accessed by unauthorized third parties. Data is collected to be securely transmitted to the Application that will have previously been connected to the Mallya device, so that this mobile application can provide its functionalities. The Mallya device stores the last 100 insulin deliveries. All data collected in the internal memory of the Mallya device can be erased at any time by resetting it.
Roche Diagnostics France (2 avenue du Vercors – 38240 Meylan) as the publisher and the technical affiliate of the application may collect technical data for the purpose of realizing statistics on the use of the App.
With your consent, Roche Diagnostics France may use Firebase, an analytics service provided by Google, LLC. ("Google"), with a view to continuous improvement of the Gluci-Chek App, without prejudice to the above-mentioned provisions.
Data will be retained for a maximum fourteen months and only transferred to subcontractors in or outside the Roche group in Europe. Information concerning the use of the Application Gluci-Chek by the User is transferred and stored on the servers of Google in the US within the framework of the Privacy Shield certification, which is considered by the EU as an adequate protection.
You may withdraw your consent to such statistics at any time being provided to Roche Diagnostics France by deactivating App statistics in the dedicated section.
Google Play campaigns: With your consent to the use of Firebase, Google Ads allows us to obtain statistics on the efficiency of our promotional campaigns for the Gluci-Chek App on the Google store.
For this service, Google does not act as a Data Processor under the GDPR and its policies apply to the processing of your personal data: https://policies.google.com/
You may withdraw your consent to such statistics at any time being provided to Roche Diagnostics France by deactivating App statistics in the dedicated section.
App store campaigns: With your consent collected directly by Apple and if you download your applications through the Apple store, Apple Ads allows us to obtain statistics of the efficiency of our promotional campaigns for the Gluci-chek App on the App store.
For this service, Apple does not act as a Data Processor under the GDPR and its policies apply to the processing of your personal data: https://searchads.apple.com/privacy/
You may withdraw your consent to such statistics at any time in your device by going to Settings > Privacy.
With your consent, we will use Sentry, a tool provided by Functional Software, Inc. but managed and accessed by Roche Diagnostics France only, for error reporting and crashes notifications. Concerned data includes operating system version and type, crash report (error number, error message and stack trace) and key identifier.
Data will be retained as long as the version of the Application concerned by the error is supported by Roche and only transferred to subcontractors in or outside the Roche group in Europe. You may withdraw your consent to such crash reporting at any time.
To reach the support service, please contact:
To introduce a complaint with the French Data protection authority, the Commission Nationale de l’Informatique et des Libertés (CNIL):
Turn on and off the collection of device and usage data by Roche Diagnostics France to improve application experience and promotion via statistics.
Turn on and off automatic sending of crash reporting.
M-FR-00012675-1.0 - Établi en septembre 2024
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